BannersDirect Terms of Service:

Our Minimum order value is £50. This overrides any other offers seen on our website.

Returns & Cancellations:

Due to the personalisation of the banners we manufacture, we cannot accept returns on banners unless there is a technical fault within the printing itself. We cannot accept cancellations of an order once the order has been processed and is already in the queue awaiting printing. If you have made an order and noticed a mistake on your design please telephone immediately. We will do everything to try and apply the alteration but cannot guarantee this will be possible.

We will accept cancellation of your order prior to it being queued for printing.

In the unlikely event there is a problem with you order please contact us immediately on 020 8650 3236.

All banners must be quality checked upon arrival. Any manufacturing quality issues must be reported strictly within 48 hours of arrival and strictly before any event they are intended to be used for. After these times, the goods will be deemed as quality checked upon arrival and accepted and we will not be able to consider your complaint further. Please check your banners immediately upon arrival.

If the delivery is signed for, you are accepting the goods have arrived in good condition. We recommend signing for the delivery and writing 'unchecked' next to your signature.

It is your responsibility to ensure that all wording and design on your banner is correct. We cannot accept any claim for a spelling or design mistakes, in the event we spot something we suspect could be wrong we may call you to check this is how you want it but we DO NOT spell check orders / confirm times and dates of events  / check QR codes / web site addresses / telephone numbers as a matter of course. We cannot accept returns for poor printing quality of your supplied images, there are guidelines to using your own images website but if you are unsure whether they will print well then please contact us for advice.

 There are some differences between RGB colours that your computer screen uses to display colour and CMYK inks used in the manufacturing of your banner. Please be aware, something that looks good on screen may not print the way it looks. For example, a black background with dark blue writing on it may be readable on screen but may be very dark and hard to read on the finished banner.

 All of our banners are printed to the highest standards so it is very important to purchase the banner to fit your purpose. We cannot be held responsible for damage to banners that have been placed outside in high wind conditions. If the banner needs to be used in these conditions please ensure that you order the correct banner for this. It is essential to use all the eyelets when fitting a banner and not just rely on the  For example our heavy duty banners and mesh banners will suit windy areas more than our standard banners. Please be aware that all finished print sizes are approximate. We endeavour to produce a final print which is within 1cm of your selected banner size.

Once dispatched, all products are under the responsibility of the courier company to deliver quickly. We cannot control or dictate when the courier company will deliver the goods but we will contact you if the banners are late in dispatch. Orders must be with the courier for 10 working days before they will be considered lost. A signature is required upon receipt of the delivery. We cannot be held responsible if no one is avalable to sign upon receipt of delivery nor if the courier returns the goods to us or their depot for any reason. We 'the Supplier' shall not be liable for any delay or loss in delivery or any other loss encurred from such instances.


The Legal Stuff:

By accessing the website at, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

Use License
a. Permission is granted to temporarily download one copy of the materials (information or software) on BannersDirect's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
i. modify or copy the materials;
ii. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
iii. attempt to decompile or reverse engineer any software contained on BannersDirect's website;
iv. remove any copyright or other proprietary notations from the materials; or
v. transfer the materials to another person or "mirror" the materials on any other server.
b. This license shall automatically terminate if you violate any of these restrictions and may be terminated by BannersDirect at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.


a. The materials on BannersDirect's website are provided on an 'as is' basis. BannersDirect makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

b. Further, BannersDirect does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.


In no event shall BannersDirect or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on BannersDirect's website, even if BannersDirect or a BannersDirect authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Accuracy of materials
The materials appearing on BannersDirect's website could include technical, typographical, or photographic errors. BannersDirect does not warrant that any of the materials on its website are accurate, complete or current. BannersDirect may make changes to the materials contained on its website at any time without notice. However BannersDirect does not make any commitment to update the materials.

BannersDirect has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by BannersDirect of the site. Use of any such linked website is at the user's own risk.

BannersDirect may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

Governing Law
These terms and conditions are governed by and construed in accordance with the laws of England and Wales and you irrevocably submit to the exclusive jurisdiction of the courts in that location.


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